Delivery, returns & exchanges

Delivery in Kuwait

Delivery is 2.000 KWD per order to all areas of Kuwait. Your delivery charge and order total are shown at checkout.

International delivery

Enter your country and delivery address at checkout. We’ll confirm delivery availability and quote the shipping charge after you place your order. You can review and agree to the final total before payment.

Payment

Placing an order does not charge you. We’ll contact you to confirm the details and arrange payment in KWD. Your paid receipt becomes available on your tracking page once we verify receipt of payment.

Returns & exchanges

You may return or exchange your items within 14 days of the purchase date shown on your receipt, provided the items are in their original condition.

Contact our store team with your order number to arrange a return or exchange. This policy does not limit your statutory rights for faulty or incorrectly supplied goods.

Based on the Kuwait Ministry of Commerce and Industry guidance.

Keep your order number

Save the order number shown after checkout. Use it with the phone number you entered to track your order, or open your saved tracking link.